Managed Learning Services

Enhance your training offering by removing the time, resource and cost-heavy elements of successful online training program delivery.

Insight & Support

The Success of Your Training Program is Our Driving Objective

We oversee the entire training program, from day-to-day administration and performance monitoring to eLearning content creation and learner support, offering valuable insight and support wherever it is needed.

By choosing us as your managed learning service provider, you will benefit from our experience, expert knowledge and enthusiasm for delivering high-performing training programs.

Our services are designed to enhance effectiveness and complement your offering to your sales channels and customers.

Robust Services

Managed Learning Services to Deliver Cost-Effective, Hassle-Free Training Programs

Our suite of robust services is designed to transform your training delivery and act as a catalyst for revenue growth.

Learning platform

An adaptable, customisable learning management system (LMS) that supports organisations worldwide in creating successful training programs. 

Our powerful, intuitive and unique WahooLMS is specially designed and optimised for training external audiences.

Training delivery

Unique and innovative managed learning services designed to enable you to deliver successful training programs to domestic or global audiences. 

Working collaboratively, we take the strain away from the time and cost-heavy elements of running a successful program.

eLearning content

Whether it’s new eLearning course content, a content refresh or blended learning, our courses engage learners and encourage a learning culture. 

Our team of experienced design professionals can transform any source materials and create innovative, effective and engaging courses that are tailored to your audiences.

Don't take our word for it

What Our Customers Say

We can beat the Wahoo Learning drum but there’s nothing quite like hearing it from our customers.

Courses always put the learner front and centre.

The Wahoo Learning Instructional Design team are always on hand to update existing courses or create new eLearning for product launches. They work professionally, often to tight deadlines, and the courses always put the learner front and centre.
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Charlie Morrison Fell

Global System Engineering – Building & Data Center Connectivity

High-level multichannel support.

To guarantee the needs of our partners are met, Wahoo Learning’s customer service specialists provide high-level multichannel support to all our users, ensuring there is always a solution to any issues. The team understands CommScope and our customers and always works towards strengthening our reputation with our...
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Charlie Morrison Fell

Global System Engineering – Building & Data Center Connectivity

Wahoo Learning is pivotal to our success.

The Wahoo Learning team provide the resource and knowledge to keep our training programme on track, always working proactively to make any required adjustments and seek improvements. Most importantly, we can trust them to get the job done. Wahoo Learning has given us the tools to deliver training across the globe...
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Charlie Morrison Fell

Global System Engineering – Building & Data Center Connectivity

The delivery is stunning.

Whoever it was, the job is impressive. I can recognize part of my slides, but there are lots of new material, well added, and the delivery is stunning. Really a different level. Please pass my congratulations to the makers!
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Ricardo Diaz

Manager Digital Tools and Technology – CommScope

Highly effective at improving flow.

Scripting was highly effective at improving flow of information without hesitation. Great graphics to boot. Homerun!
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Paul Kolesar

Fiber Systems Engineer

Just beautiful.

I have to say I am very impressed by the graphics and overall looks, It is an awesome work! Just beautiful.
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Marta Ripa

imVision Technical Consultant – CommScope

Expert Knowledge

The Benefits of Using Managed Learning Services

Save valuable time and resources

Administering a successful training program takes a significant amount of time. Usually, an entire administration team is required to develop content, manage and administer the learning platform, support users, control resources and other associated activities.

By working with a managed learning service provider, these activities are taken care of for you, without requiring additional internal resources, a time-consuming recruitment process or managing internal personnel.

Control your costs

When administered and managed in-house, costs can spiral out of control.. Either through too much time being spent on unknown tasks or employees needing to take on additional tasks. 

A managed learning service provider allows you to meet your budget requirements while delivering a high-quality, highly efficient, value-driven training program.

Experience expertise on demand

Delivering a successful training program that meets its objectives and aids revenue growth needs careful, expert management from experienced professionals.

Grow your knowledge and skill base without adding to your fixed costs by partnering with a managed learning service provider that grants you access to a deep roster of professionals with expertise in every area of training delivery. 

Full support

Users and learners alike need varying levels of support. Without it, you run the risk of damaging confidence in your brand and a network of unengaged learners.

Whether designing hierarchies, developing learner pathways or even password reminders and tech support, managed learning services ensure that every party receives the correct level of localised support, wherever they are based.

Team accountability

Naturally, your priorities will shift when dealing with training program delivery in-house. New tasks arise, different objectives require your focus and more often than not, training programs take a hit.

Keep your team accountable by working collaboratively with experts. Suggestions based on our knowledge, combined with regular feedback, ensures improvements are completed and your program stays on track.

Easily scalable

When your sales networks grow and your global reach is secured, you may experience new challenges with delivering timely and localised training. Often, there is limited scope to scale a training program to larger, global audiences.

Key to delivering a successful training program to a growing channel, a managed learning service provider will offer you the ability to scale quickly and easily. Reaching new markets and delivering global training can be achieved smoothly and at speed.

Progam Delivery

How We Deliver Our Managed Learning Services

Analysis

We work with you to define your training program goals and learning objectives, giving us the information we need to offer you the best possible results based on your training requirements. 

The team configure to exact specifications and define clear KPIs, ensuring your chosen solution meets your business needs, drives learning and boosts long-term growth.

Integration

The initial migration of information can be daunting, but it doesn’t have to be. Our migration service allows us to migrate your pre-defined programs into your new LMS on your behalf. 

If you already have other systems in place, for example a CRM or HR software, we manage the initial integration and keep everything working seamlessly.

Delivery

We deliver a complete, bespoke training solution that reduces the administration burden on internal teams to ensure an effective training program is pushed beyond your organisation.

Our team support, customise and coordinate everything from a few modules of eLearning through to a blended learning approach, which includes eLearning, classroom or on-site training.

Adaptivity

We understand that things change and fully support adaptive learning paths to ensure complete flexibility for learners and users alike. 

The team is always on hand to discuss and implement any changes in direction.

End-to-end

Working in partnership with you, our dedicated team provides everything you need to develop, deploy, administer and manage all aspects of your training program delivery. 

We communicate effectively throughout, keeping all parties well-informed.

Learn How You Can Deliver Effective Training Programs

Sectors

Who Can Benefit from Our Managed Learning Services?

manufacturing

Manufacturing

Manufacturing companies often have complicated products that require a steep learning curve to enable a sales channel to achieve sales.

Our managed learning services give you the avenue to deliver consistent and engaging training to your channel, identify skill gaps and remedy any service, support or compliance issues.

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Corporations

From midsize to enterprise corporations, our managed learning service is an end-to-end solution that helps you strategically recruit, manage, onboard, and train your external sales network. 

You can create programs that further develop skills to improve your processes, strengthen your brand, and improve sales.

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Franchise

For your franchise network to continue growing, knowledge transfer is crucial, especially when onboarding, teaching best practices and product or service training. 

With our solution, you can provide training courses on a platform that incentivises people to learn, educates your franchisees, builds confidence in your brand, and ultimately increases profit.

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Public Sector

Organisations in the public sector are usually placed under great scrutiny. Efficiency needs to be a top priority as budgetary concerns and ongoing consolidation shift under changing political climates. 

Our managed learning services help you deliver cost-efficient, high-impact results – all working within the necessary legal parameters.

Effective Solutions

Case Studies

Discover our real-life success stories, designing and delivering effective training solutions to global audiences.

New Software Rollout: eLearning Content Production

Reaching Global Markets: Building Product Awareness

The Perfect Transition: A Move to Online Training

Localised Support: Customer Support Service

Global Knowledge Sharing: Channel Partner Training

Need Help?

Your Questions Answered

Whether you’re ready to work with us or you’re just exploring and comparing your options, these FAQs are designed to help answer the questions we are asked most often.

Managed learning services facilitate the whole training process for many companies and organisations. Not every company has the capacity to deliver training programs without compromising other aspects of their business.

Outsourced LMS operation frees internal staff from undertaking simple but time-consuming administrative tasks. Key metrics are tracked automatically and presented as insightful reports, which can be scheduled for submission as required. Support is also always available to address any issue, ensuring training continuity 24/7.

In addition, LMS hosting is completely off-site in secure data centres, so companies with dedicated IT departments can focus on vital in-house systems whilst those without an IT team will benefit from a virtual training solution.

Managed learning services streamline your training delivery and bolster every facet of your business’ training program.

Our managed services lend themselves to businesses without a learning and development team, and those who will be providing training to external audiences such as channel partners, customers or distributors.

There are many benefits to using our fully-managed service, however we can create bespoke service levels depending on your organisation’s requirements.

Managed learning services are designed to reduce the time, budget and resource requirements needed to deliver effective, professional online training programs.

Yes. The WahooLMS has integral eCommerce functionality without additional or external online shopping pages. Your customers can buy training in a couple of clicks and instantly have the courses appear on their dashboard.

Our managed learning services ensure shop management, payment support, dispute management, fund handling and financial reporting are all handled by our expert team, offering you the confidence and means to grow your program.

Yes. From small and medium size enterprises (SMEs) to multinational and global organisations, we currently deliver training to over 100,000 users globally in 190 countries. We offer fully scalable cost-per-user solutions that grow and flex with your operational requirements.

While a huge part of training relies on the quality of your courses, you will need technical and administrative support once you start running your program – unless you already have the in-house expertise and resources to make it happen. By not administering, managing and supporting the program effectively, you will likely experience low levels of engagement and poor usability, leading to the overall training program failing.

The more learners you have participating in your courses, the higher the administrative burden and the more customer support tickets you need to solve. Unless you have a dedicated team, it’s unlikely you’ll be able to offer the right level of service to your customers.

With our help, your team can focus on strategy and execution while we take the time-consuming tasks of administration and support issues off your plate.

Learner support services provide individual support to learners to help address any issues that hinder their training completion. This is especially important in distance learning situations where it is harder to see if a learner is struggling and if additional support is needed.

Let's get started

Talk to a Managed Learning Service Expert

Lloyd Smith

Managing Director at Wahoo Learning, Lloyd has been working in digital industries since 2004. Focusing on customer relationship solutions in his early career, he moved to learning solutions and has never looked back.

Having created numerous successful training solutions on behalf of clients in the US and Europe, Lloyd has the experience of what it takes to deliver a solution that meets the complex needs of customers. With a passion for new and emerging technologies, he is always looking at how these can benefit companies and learners alike.

It’s not all work though. Lloyd can often be found sailing on the local lake, and with two energetic young boys, he rarely has a moment to rest!

Resources

News & Views

Deepen your knowledge with articles, infographics, white papers, product news and more. Become your own training expert.

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Why Online Training Fails: 10 Common Pitfalls (and How to Avoid Them)

Maybe you have launched a training program and it’s not reaching its goals, or you are looking at launching a training program, you are aware of some significant challenges and you don’t want it to fail. Whichever group you fall into, this blog is written to help you understand what can make your training program fail and the steps you can take to make sure it doesn’t happen to you.
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Outsourcing vs In-House – Which is Best for Delivering Your Training Program?

In the early stages of training programme development, planning how you intend to support, maintain and manage it is the key to its success. For this, there are generally two options: outsourcing to a specialist or keeping it under one roof in-house. However, deciding how to move forward isn’t clear cut. Many factors can impact the decision. We are not about to tell you to outsource to us. It’s about us helping you explore your options and make the right choice for your requirements.
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4 Popular Training Delivery Methods (and where to use them)

While more companies recognise the benefits of providing a training program to their teams, it is important to acknowledge and evaluate the different methods available. We’ve written this blog to explore what methods of training delivery are available, the benefits of each one and where they are best used.

The Benefits of Managed Learning Services

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how to manage your training programme successfully

How to Manage Your Training Program Successfully

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Why Training is Important for Technical Products

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Discover How we Solved CommScope's Partner Training Challenges